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Shipping & Delivery Policy

Shipping Area
We offer shipping services to all of West Malaysia, with the exception of Langkawi Island, Tioman Island, and Redang Island.
Currently, we are UNABLE to ship to East Malaysia and Singapore yet.
Shipping Rates
We provide free delivery for purchases over RM100.
Self-collection is available during working hours at the following address:
Company Name: Golden-Mah Bird's Nest Sdn Bhd
Company Address: 2 & 3A, Jalan Sri Batu Caves 9, Taman Sri Batu Caves, 68100 Batu Caves, Selangor, Malaysia.
Contact Person: Ms. Choong (019-232 5796)
Self-collect time : 11am-5pm
Shipping Methods
Klang valley area (including KL , PJ , Klang and surrounding area)  :
1) Same-day delivery by our in house driver.
2) Delivery time: 11am-5pm.
3) For further confirmation, please contact our customer service.
Other location
1) Ship by Line Clear Express courier service.
2) Next-day delivery for orders received.
3) Goods will be packed inside a polyfoam icebox and filled with ice packs for freshness.
4) Tracking number will be provide after ship out
5) Delivery time: Arranged by the express company.        
Shipping Date
You can choose your preferred receiving date during the checkout process. For example, if you choose August 15th and your address is within Klang Valley, we will deliver the goods to you on August 15th with our in-house driver. If your address is outside Klang Valley, we will dispatch the parcel on August 14th, ensuring you receive the goods on August 15th.
Please note that there is no delivery service available on Sundays and public holidays.